5g77 Privacy Policy

1 Scope of Information Collection

We collect various types of information when you register on the 5g77 platform and use our services. This information is used solely to improve the quality of your experience and to ensure a safe environment.

1.1 Information You Provide Directly

When you create an account or log in to 5g77, we may collect the following information:

• Full name and date of birth (for age verification — only for users aged 21 and above)
• Email address and contact details
• Banking and payment information (bKash, Nagad, Rocket, Upay, and bank account details)
• National ID or passport details for identity verification
• Address information

1.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Usage patterns and duration on the site
• Cookie and session data
• Page views and click information

2 Purpose of Using Your Information

Information collected by 5g77 is used only for specific and legitimate purposes. We never use your information unnecessarily or for unauthorized reasons.

2.1 Primary Use

• Creating, managing, and verifying your account
• Processing deposit and withdrawal transactions (minimum deposit ৳500, minimum withdrawal ৳1,000)
• Providing bonuses and promotional benefits
• Customer support and complaint resolution
• Platform security and fraud prevention

2.2 Secondary Use

• Improving service quality and enhancing user experience
• Identifying and resolving technical issues
• Meeting regulatory requirements
• Fulfilling legal obligations
• Implementing responsible gambling policies

3 Information Sharing and Third Parties

5g77 is committed to protecting the privacy of your information. We may share information in a limited way only in the circumstances described below:

3.1 Authorized Third Parties

• Payment Processors: Information necessary to carry out bKash, Nagad, Rocket, Upay, and bank transactions is shared with the relevant payment service providers.
• Technology Service Providers: Trusted technology partners who assist in operating our platform.
• Security and Fraud Prevention Services: Specialized security providers who protect our users.

3.2 Legal Obligations

If a court, government authority, or legal process creates an obligation to provide information, 5g77 may supply the necessary information in accordance with the law. In such cases, we will make every effort to notify you, unless restricted by law.

3.3 Business Transfers

If 5g77 undergoes a merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such cases, we will notify you in advance.

4 Cookie Policy

A cookie is a small text file stored in your browser. 5g77 uses cookies to provide better service and to improve the user experience.

4.1 Types of Cookies

• Essential Cookies: Required for the core operation of the platform. Without these, the site cannot function properly.
• Performance Cookies: Collect usage statistics about the site that help us improve our services.
• Functionality Cookies: Remember your preferences and settings so you do not have to configure everything again each time you log in.
• Security Cookies: Used for session protection and fraud prevention.

4.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause difficulty using some important features of the platform.

5 Data Security Measures

5g77 uses industry-leading technology and processes to protect your information. Our security measures are regularly reviewed and updated.

5.1 Technical Security

• SSL/TLS Encryption: All communication between your browser and our servers is protected by high-grade encryption technology.
• Encrypted Data Storage: All sensitive information stored with us is kept in an encrypted state.
• Firewall Protection: Advanced firewall systems are used to prevent unauthorized access.
• Two-Factor Authentication: A two-step verification system is available to add an extra layer of security to your account.

5.2 Organizational Security

• Strict access controls — only authorized staff can access the information they need
• Regular security audits and risk assessments
• Employee training programs on data protection
• Security incident response planning

6 Data Retention Period

5g77 retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements.

6.1 Active Accounts

All necessary information is retained for as long as your account remains active. This information helps ensure your service continues without interruption.

6.2 After Account Closure

Even after an account is closed, certain information may need to be retained for a specific period for the following reasons:

• Meeting legal obligations related to financial and tax matters
• Dispute resolution and handling legal claims
• Fraud prevention and investigation
• Complying with regulatory authority guidelines

Once the necessary period has passed, we securely delete or anonymize your information.

7 User Rights

You have certain important rights regarding your personal information held by 5g77. We respect these rights and are committed to upholding them.

7.1 Right to Access and Review Your Information

You may request a copy of your personal information held by us at any time. We will respond to your request within a reasonable timeframe.

7.2 Right to Correct Your Information

If any of your information is inaccurate, you may request a correction. This can be done through your account or by contacting our support team.

7.3 Right to Delete Your Information

In certain circumstances, you may request the deletion of your personal information. However, we are required to retain information necessary to fulfill legal obligations.

7.4 Right to Object to Data Processing

You may object to the processing of your information for specific purposes. In such cases, we will consider the reason for your objection and take appropriate action.

8 Protection of Minors

5g77 is intended solely for users aged 21 and above. We do not intentionally collect or process any information from minors.

Age verification during registration is mandatory. If we become aware that a person has created an account while under the age of 21, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please contact us.

9 International Data Transfers

As an online platform, 5g77 may in some cases store information on international servers. In such cases, we ensure that:

• All data transfers are completed through secure encryption
• Third-party server facilities follow high-standard security protocols
• International data protection standards are observed
• User privacy is maintained at all times

10 Policy Changes and Updates

5g77 reserves the right to update this privacy policy over time. If significant changes are made to the policy, we will:

• Update the revision date on this page
• Notify registered users by email
• Inform users of the changes when they access the platform

If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

11 Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

We will review your request promptly and take appropriate action. Your privacy is very important to us and we are committed to earning and maintaining your trust.